Terms of Service

Effective Date: June 11, 2026

Welcome to Baked by Two, a home-based bakery operating out of Ontario, Canada. These Terms of Service ("Terms") govern your use of the contact and order forms on this website. Please read them before submitting a message or placing an order.

1. Acceptance of Terms

By submitting the contact form or order form on this website — whether for an order inquiry, a general question, or any other purpose — you acknowledge that you have read, understood, and agree to be bound by these Terms. This agreement is formed electronically and is valid and enforceable under the Electronic Commerce Act, 2000, S.O. 2000, c. 17 (Ontario) and applicable Canadian federal law.

If you do not agree to these Terms, please do not submit any forms on this website.

2. Nature of the Service

Baked by Two is a home-based bakery that accepts orders through this website’s contact form. Please note:

  • Estimates only: All prices displayed on this website are estimates. Your final order total will be confirmed by email before any payment is required.
  • No obligation to accept: Baked by Two reserves the right to decline any order at our sole discretion, for any reason, including product availability, delivery logistics, or capacity.
  • Ontario only: At this time, we only serve within the Province of Ontario.
  • Not a binding purchase: Submitting an order form does not constitute a binding purchase. A binding agreement is formed only when we confirm your order by email and both parties agree on the final price.

For more specific details on how we handle orders, pickups, and products, please review our Ordering Policies.

3. Allergen Disclaimer

Our products may contain or come into contact with common allergens, including but not limited to: wheat (gluten), eggs, dairy (milk, butter), soy, tree nuts, peanuts, and sesame. All products are prepared in a home kitchen that handles these allergens.

If you have a food allergy or dietary restriction, please inform us in the Special Requests section of the order form. While we do our best to accommodate, we cannot guarantee a completely allergen-free environment.

By placing an order, you acknowledge this allergen risk and agree that Baked by Two shall not be held liable for allergic reactions.

4. Acceptable Use

You agree to use the forms on this website only for legitimate, respectful communication. You must not submit messages that:

  • Are abusive, hostile, threatening, or harassing;
  • Constitute spam or unsolicited commercial messages contrary to Canada’s Anti-Spam Legislation (CASL), S.C. 2010, c. 23;
  • Include malicious code, phishing content, or attempts to exploit the website;
  • Impersonate another person or entity;
  • Are otherwise unlawful under Ontario or Canadian federal law.

5. Pricing & Payment

  • All prices are listed in Canadian Dollars (CAD).
  • Box deal pricing is applied automatically based on cookie quantity.
  • The estimated total shown on the website is for reference only. The final price will be confirmed before payment.
  • Payment details and methods will be communicated via email once your order is confirmed.

6. Cancellations & Refunds

Since orders are confirmed by email before payment, you may cancel at any time before payment is made. Once payment has been accepted and baking has begun, refunds may not be available. Please contact us as early as possible if you need to modify or cancel your order.

7. Limitation of Liability

This website and its forms are provided on an “as is” basis. Baked by Two makes no warranties, express or implied, regarding the availability or fitness of this website for any particular purpose.

To the fullest extent permitted by Ontario law, Baked by Two shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or consumption of our products, except as required by applicable consumer protection law.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

9. Changes to These Terms

Baked by Two may update these Terms from time to time. Any changes will be reflected by an updated effective date at the top of this document. Continued use of the forms after any changes constitutes acceptance of the revised Terms.

10. Contact

If you have questions about these Terms, please reach out through the contact form on this website or via our Instagram page.

Baked by Two — Ontario, Canada